[
Up
]
[
Catalogue Top
]
[
Legals
]
[
Search
]
[
View Cart
]
[
Checkout
]
[
Email Us
]
[
Login
]
8" Teddy Bear Party Kits
8" Teddy Bear T-Shirt Party Kits
8" Deluxe Teddy Bear Party Kits
12" Teddy Bear Party Kits
12" Teddy Bear T-Shirt Party Kits
15" Teddy Party Kits
15" Teddy T-Shirt Bear Party Kits
15" Deluxe Teddy Bear Party Kits
15" Bears
8" Bears
15" Dressed Teddy Bears
Rag Dolls Party Kits
Stuff a Purse Party Kit
Party Extras
Sale Items
Sound Modules
Childrens Cloud Pyjamas
8" Teddy Clothes
Teddy T-Shirts
15" Boys Outfits
15" Girls Outfits
15" Girl Outfits
15" Accessories
15" Footwear and Socks
15" Role Play
15" Seasonal
15" Sports
FAQ's
Links
Dress Your Bear
>
FAQ's
Q - What size teddy bears do your clothes & accessories fit?
A - All the clothing and accessories we sell are designed for use on a 15" plush bear or soft toy and are compatible with Bear Factory and Build a Bear products. Some products are suitable for 13" - 15" bears.
Q - What ages are the bears and clothes suitable for?
A - The plush toys and outfits that we sell are suitable for children age 3+ years.
Q- What if something is out of stock?
A- If something is out of stock we can inform you when it will be available and hold an item for you.
Q - Are the clothes CE labelled?
A - Yes each garment carries CE marking, and comes on a hanger, where appropiarate.
Q - Is your website secure for ordering ?
A - Yes you have the option to pay securely HSBC esecure payments. We also provide the ability to place an online order and then telephone with your credit card details. Or you can place an order and then send a cheque or postal order to us.
Q - Can I place my order by telephone?
A - Yes. Please call us on 0870 75 86 447 (Mon - Fri) 9am to 5pm
Q - What payment methods do you accept?
A - We accept all major credit/debit cards. We also accept cheques or postal orders.
Q - What about postage costs?
A - It is your choice. Orders are sent either 1st Class or 1st Class Recorded Delivery and are charged at cost. Alternatively, you can choose to have your order sent Special Delivery - also charged at cost. All items are packaged safely and if an outfit comes with a hat it is sent out in a box to avoid squashing in transit.
Q - How quickly are orders posted?
A - We ship all orders the same or next working day.