Teddy Bear Cabin
Dress your Bear
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About Us Teddy Bear Cabin are a small teddy retailer located in the Isle of Wight.

We offer a unique and broad range of teddies with a personalised gift wrapping service.
Making A Purchase Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.


We do not charge for any item until it is packaged and ready to ship. Backordered items are not charged until they are shipped. All payments are made through HSBC Esecure Payments.

If you have any queries or have any particular requests please contact us.

We can always supply you of further pictures of any particular bear you are interested in, please email us with your requirements.
Shipping And Handling

Teddy Bear Cabin take great care in wrapping our teddies by hand, ensuring they are in perfect condition before sending them on their way. If you require a particular message to be sent with the gift card, or any other personalisation, please let us know and we will do our best to oblige.

All orders are sentusing Royal Mail.

Recorded and Special Delivery packages require a signature, if the recipient is not there to receive the package, a card will be left notifying of the delivery attempt. Packages cannot be left unattended.
Delivery Schedule At the moment Teddy Bear Cabin are only shipping our teddies throughout the UK. All orders are sent via Royal Mail - please make your choice at checkout.

Orders received by 2pm, Monday - Friday ship the same or next day unless otherwise requested. Personalised items ship within 3 - 5 working days.

Orders cannot be shipped or delivered on a Sunday and Bank/Public Holidays.

All orders shipped via Royal Mail 1st Class will have proof of postage obtained by us. This will be deemed the end of our responsibility for the shipping of all orders. Where orders are traceable, we will endeavour to offer all assistance in supporting you in tracing an item.

Special Delivery packages require a signature, if the recipient is not there to receive the package, a card will be left notifying of the delivery attempt. Packages cannot be left unattended. If you require an order for a specific day please use Special Delivery to avoid disappointment.

We cannot guarantee delivery date if you do not choose Special Delivery option, and we will not be held responsible for delays in 1st class post.




Back Orders If your item is not in stock, we will try and back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges All prices include VAT at 17.5%

Our VAT number is 777 7354 74
Credit Card Security All credit card payments are done by HSBC Esecure Payments.

Credit card transactions will appear on your statement as Internet Gifts.
Reaching Us Teddy Bear Cabin are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@teddybearcabin.co.uk.

Our Contact details:
Teddy Bear Cabin
33 Forest Road Winford Sandown Isle of Wight PO36 0JY UK
Phone: 0870 75 86 447
Fax: 01983 866323
Email: sales@teddybearcabin.co.uk

Privacy Policy Teddy Bear Cabin do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If an item is faulty please contact us to arrange replacement/refund, within 7 days of receiving order..

If damaged in transit, please also conatct us, within 7 days of receiving order.

If you wish to return an item that is not damaged or faulty, please conatct us, It must be returned to us in its original condition and packaging, within 7 days of receiving order.

Goods returned for reason other than fault or damage will be refunded less the cost of delivery and 25% restocking charge.

Returns can be made to ;
TEDDYBEARCABIN
33 FOREST ROAD
WINFORD
ISLE OF WIGHT
PO36 0JY

Proof of posting is not proof of receipt by us. We recommend you use Royal Mail Recorded Post or Guaranteed Special Delivery.


Once worn, played with or misused we will not refund or replace. The customer will be responsible for costs getting any item back to them.